Syntergic Bridge

TERMS OF SERVICE

SYNTERGIC BRIDGE LLC

California-Based AI Commercial Production Studio

Effective Date: July 2025

1. ACCEPTANCE OF TERMSBy accessing or using the Syntergic Bridge LLC website and services, you ("User," "Client," or "you") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Syntergic Bridge LLC, a California-based AI commercial production studio.If you do not agree to these Terms, you must not access or use our services. Your continued use of our services constitutes acceptance of any modifications to these Terms.1.1 DefinitionsFor purposes of these Terms:"Deliverables" means the final commercial content, platform-specific cuts, still images, and any associated project files provided to Client under an executed Statement of Work."Personal Data" means any information relating to an identified or identifiable natural person."Client Materials" means all materials, information, and assets provided by Client for commercial production."AI Platforms" means third-party artificial intelligence tools and services used in commercial creation."Services" means AI-powered commercial production and related professional services for brands, businesses, and startups.1.2 Electronic Acceptance and Click-Wrap AgreementBy clicking "I Accept," "I Agree," or any similar button or checkbox, or by accessing or using our services, you acknowledge that:You have read and understand these Terms of ServiceYou agree to be legally bound by these TermsYou adopt an electronic signature under the Electronic Signatures in Global and National Commerce Act (ESIGN) and California Uniform Electronic Transactions Act (UETA)This electronic acceptance creates a legally binding agreement equivalent to a handwritten signatureYou have the authority to enter into this agreement on behalf of yourself or your organization

2. BUSINESS ENTITY AND LEGAL STRUCTURESyntergic Bridge LLC operates as a California-based AI commercial production studio, registered as a Limited Liability Company in California. All services are provided under the Syntergic Bridge LLC business framework with comprehensive liability limitations as outlined in Section 8 of these Terms.

3. SERVICE DESCRIPTIONSyntergic Bridge LLC provides revolutionary AI-powered commercial production services for brands, businesses, and startups. Our services include:AI-Generated Cinematic Commercials - Professional-quality video advertisements using cutting-edge AI technologyMulti-Platform Content Optimization - Commercials formatted for social media, web, and traditional advertising channelsProfessional Storytelling and Copywriting - Strategic narrative development and script creationPost-Production and Enhancement - Advanced editing, color grading, and video enhancement servicesStrategic Creative Consultation - Brand positioning and advertising strategy guidanceComprehensive Project Management - Full-service production oversight and client support3.1 AI Technology DisclosureOur services utilize advanced AI video generation tools including Google Veo 3, RunwayML, Midjourney, and other cutting-edge platforms. All commercial content is generated using artificial intelligence technologies with professional oversight and quality control.Important: All AI-generated content is created using third-party AI video platforms that operate under their own Terms of Service and licensing frameworks. Each platform maintains its own policies regarding commercial use, content generation, and intellectual property rights.Client acknowledges:AI-generated content may contain minor variations or require iterationsHuman oversight and quality control implemented for all deliverablesMultiple iteration rounds included to achieve desired outcomesProfessional editing and post-production applied to all contentFinal commercials meet broadcast and digital advertising standardsAll content generation is subject to the terms and limitations of underlying AI platformsClient receives usage rights subject to underlying AI platform licensing terms

4. PAYMENT TERMSPayment terms are customized based on project scope and will be specified in individual Statements of Work. Payment is processed securely through Stripe payment processing.4.1 Cancellation and RefundsClient may cancel within 48 hours of agreement execution for full refund minus processing feesAfter 48 hours, refunds available only for material breach of delivery timelineNo refunds after creative strategy session completion and client approval of creative briefDisputes must be resolved through customer service before initiating chargebacks

5. INTELLECTUAL PROPERTYUpon full payment, Client receives complete commercial usage rights for delivered materials within their business operations, including:Full commercial licensing for advertising useRights to modify and adapt content for business purposesMulti-platform distribution rightsUnlimited usage duration for business operationsAI Platform Licensing Compliance: All AI-generated content is created using properly licensed third-party AI video platforms including Google Veo 3 and other tools. Client's usage rights are granted subject to the underlying terms of service and licensing agreements of these AI platforms. Syntergic Bridge LLC warrants that our use of AI generation tools complies with applicable platform terms and that we maintain proper licensing for commercial content generation.Platform Terms Acknowledgment: Client acknowledges that AI-generated content is created using third-party platforms that maintain their own usage terms, content policies, and intellectual property frameworks. While we provide commercial usage rights to the final deliverables, the underlying AI generation is governed by each platform's respective Terms of Service.Syntergic Bridge LLC may use completed work for portfolio and marketing purposes only with Client's explicit written consent.Client warrants ownership or proper licensing of all provided reference materials, logos, and brand assets. Client indemnifies Syntergic Bridge LLC against claims arising from Client-provided materials.

6. CONTENT STANDARDSClient commercial content must not include:Illegal activities or servicesHate speech or discriminatory contentAdult/sexual contentGraphic violence or disturbing imageryDefamatory material about individuals or competitorsCopyright infringementContent that violates advertising platform community guidelinesMisleading or false advertising claims

7. PROFESSIONAL STANDARDSSyntergic Bridge LLC maintains professional business practices consistent with advertising industry standards:Quality Assurance: Comprehensive review processes ensure reliable commercial deliveryProfessional Team: Experienced team with background in visual storytelling and advertisingMulti-Stage Review: Multiple approval stages minimize errors and ensure client satisfactionIndustry Security: Standard security measures protect client data and brand materialsAdvertising Compliance: Adherence to FTC guidelines and platform advertising standards

8. LIMITATION OF LIABILITYSyntergic Bridge LLC's total liability for any claim shall not exceed twenty percent (20%) of the total project fees paid by Client, or $500, whichever is greater, except for gross negligence or willful misconduct. This limitation applies to all claims whether in contract, tort, warranty, or otherwise.This limitation reflects the nature of AI-powered creative services where production costs, third-party platform fees, and development expenses are incurred regardless of project outcome.Neither party shall be liable for indirect, consequential, punitive, or special damages. Liability limitations do not apply to: (1) intellectual property indemnification obligations, (2) confidentiality breaches, (3) gross negligence or willful misconduct.

9. FORCE MAJEURENeither party shall be liable for delays caused by circumstances beyond reasonable control including:AI platform outages exceeding 72 hoursNatural disasters or pandemicsGovernment actions affecting operationsCyberattacks affecting service infrastructureThird-party service provider failures

10. DISPUTE RESOLUTIONDisputes must first be addressed through good faith negotiations. Initial dispute notice sent to ops@syntergicbridge.ai with 10 business days to respond. Either party may elect binding arbitration in California under JAMS rules after unsuccessful negotiation.

11. REGULATORY COMPLIANCE11.1 FTC ComplianceServices comply with current federal FTC guidelines requiring disclosure of AI-generated content in advertising. Client must include appropriate AI disclosure when required by platform terms or advertising standards.11.2 Advertising StandardsAll commercials produced will comply with applicable advertising standards and platform requirements for the intended distribution channels.

12. GOVERNING LAWThese Terms are governed by California state law. Venue for any court proceedings shall be California state or federal courts.

13. MODIFICATIONSSyntergic Bridge LLC reserves the right to modify these Terms at any time. Material changes will be communicated via email to active clients. Continued use of services constitutes acceptance of updated Terms.

14. CONTACT INFORMATIONFor questions regarding these Terms:Customer Service: support@syntergicbridge.aiLegal/Privacy Matters: ops@syntergicbridge.aiCorporate Inquiries: ops@syntergicbridge.ai

15. SEVERABILITYIf any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16. COMPREHENSIVE PRIVACY POLICY16.1 INFORMATION WE COLLECTCategories of Personal Information:Identifiers: Name, email address, phone number, company name, postal addressCommercial Information: Project requirements, creative briefs, business objectives, purchase historyFinancial Data: Payment information (processed securely through Stripe)Professional Information: Company role, industry, business detailsCommunications: Email correspondence, call recordings (with consent), feedbackVisual Information: Brand assets, logos, reference imagesTechnical Information:Device Data: IP address, browser type, device identifiers, operating systemUsage Data: Website interaction metrics, session duration, pages visitedAnalytics: Service usage patterns, feature preferencesCommunication Logs: Project management communications16.2 SOURCES OF DATAWe collect personal information from the following sources:Direct Collection: Information you provide when booking services, filling forms, or contacting usAutomated Collection: Cookies, tracking pixels, analytics tools on our websiteThird-Party Sources: Service providers (Calendly, Stripe), business partners, publicly available sourcesProject Management Tools: Communication and project tracking platforms16.3 HOW WE USE YOUR INFORMATIONPrimary Uses:Commercial production and service fulfillmentClient communication and customer servicePayment processing and billingLegal compliance and dispute resolutionService improvement and quality assuranceFulfilling contractual obligationsSecondary Uses (With Consent):Marketing communications and service updatesPortfolio development and case studiesService improvement and analyticsIndustry research (anonymized)16.4 CATEGORIES OF THIRD PARTIES WITH WHOM WE SHARE DATAWe may share your data with the following categories of third parties:Service Providers: Payment processors, scheduling systems, cloud storageAI Platform Partners: Third-party AI tools used for content generationProfessional Service Providers: Legal, accounting, security servicesAnalytics Providers: Website and service usage analysis toolsBusiness Partners: When necessary for service deliveryRegulatory Authorities: When required by law16.5 DATA SECURITY MEASURESTechnical Safeguards:Encrypted data transmission and storage (TLS/SSL)Multi-factor authentication for system accessRegular security audits and vulnerability scanningSecure backup and disaster recovery proceduresNetwork monitoring and intrusion detectionAdministrative Safeguards:Limited access to personal data on need-to-know basisRegular staff training on privacy and security proceduresData handling policies and procedures documentationIncident response plan for security breachesVendor security assessments16.6 YOUR PRIVACY RIGHTSAccess Rights:Right to access personal data we maintainRight to receive copy of personal data in portable formatRight to know categories of personal information collectedRight to know business purposes for personal information useCorrection Rights:Right to correct inaccurate personal informationRight to update outdated personal informationRight to complete incomplete personal informationDeletion Rights:Right to delete personal data upon requestRight to be forgotten for non-essential business purposesExceptions for legal compliance and legitimate business interests16.7 CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)Consumer Rights:Right to know what personal information is collectedRight to know whether personal information is sold or disclosedRight to say no to sale or sharing of personal informationRight to access personal informationRight to delete personal information (with exceptions)Right to correct inaccurate personal informationRight to limit use of sensitive personal informationRight to equal service regardless of privacy choicesRequest Procedures:Requests via email to ops@syntergicbridge.ai or through our website formVerification procedures for identity confirmationResponse timelines (45 days with possible 45-day extension)Appeal procedures for denied requests"Do Not Sell or Share My Personal Information":Syntergic Bridge LLC does not sell personal information as defined by the CCPA/CPRA. We may share information with service providers solely for business purposes. To opt out of analytics sharing, please contact ops@syntergicbridge.ai.16.8 DO NOT TRACK SIGNALSWe honor Do Not Track (DNT) browser signals. When DNT signals are detected, we disable non-essential tracking technologies and do not collect usage data for analytics purposes beyond what is necessary for basic website functionality.16.9 DATA SHARING AND SELLING DISCLOSURESyntergic Bridge LLC does not sell personal information as defined under California law. We share personal information with service providers only for the business purposes described in this policy. These service providers are contractually prohibited from using or disclosing the information for any purpose other than providing services to us.For analytics and service improvement, we may share de-identified or aggregated information that cannot reasonably be used to identify you.16.10 DATA RETENTION PERIODSClient data retained for 24 months post-project completionFinancial records retained for 7 years (legal requirement)Marketing communications preferences retained until opt-outWebsite analytics data retained for 26 monthsData deletion available upon request at any timeAutomatic data purging after retention period expiresPortfolio materials retained separately with explicit consent only16.11 SENSITIVE PERSONAL INFORMATIONSyntergic Bridge LLC generally does not collect sensitive personal information as defined by California law (such as precise geolocation, racial or ethnic origin, religious beliefs, biometric data, etc.).In the rare event sensitive information is required for a specific project need, we will:Clearly disclose the purpose and obtain explicit consentLimit collection to what is strictly necessaryApply enhanced security protectionsRetain such data only for the minimum time necessaryHonor all requests to limit use of sensitive personal information16.12 THIRD-PARTY SERVICESEssential Services:Stripe: Payment processing (PCI DSS compliant)Google Workspace: File storage and communicationCalendly: Appointment schedulingAI Platforms: Commercial content generation services (Google Veo 3, RunwayML, Midjourney)Analytics: Website usage analysisCloud Storage: Project file hosting and delivery16.13 HOW TO EXERCISE YOUR RIGHTSYou may exercise your privacy rights by:Email Request: Send a detailed request to ops@syntergicbridge.aiOnline Form: Complete the privacy request form on our websitePhone: Call our privacy support line during business hoursWe will verify your identity using information you have previously provided to us. For complex requests, we may need additional verification. Authorized agents may make requests on behalf of consumers with proper documentation.16.14 AI AND AUTOMATED DECISION-MAKING DISCLOSURESyntergic Bridge LLC uses artificial intelligence and automated processing systems to:Generate commercial content based on client specificationsOptimize creative output for different platformsAnalyze performance metrics for service improvementPersonalize client recommendations and creative approachesImportant AI Disclosures:All AI-generated content undergoes human review before deliveryWe implement safeguards to prevent bias or discrimination in AI outputsClients maintain final approval rights over all AI-generated contentOur AI systems do not make automated decisions that produce legal effects or similarly significant impacts without human oversightYou have the right to request human intervention, express your point of view, and contest any output from automated processing systems16.15 INTERNATIONAL DATA TRANSFERSPersonal data may be transferred outside the U.S. for service delivery purposes. All transfers rely on Standard Contractual Clauses or other lawful mechanisms under applicable privacy laws. We implement appropriate safeguards when transferring data internationally.16.16 POLICY UPDATESMaterial changes to this privacy policy will be communicated via email to active clients and posted prominently on our website at least 30 days before taking effect. Policy version history is maintained on our website. Continued use of services after updates constitutes acceptance of the updated policy.16.17 CONTACT FOR PRIVACY MATTERSFor privacy-related questions or requests:Email: ops@syntergicbridge.aiResponse Time: 48 hours for acknowledgment, 10 business days for substantive responseMailing Address: Syntergic Bridge LLC, Privacy Department, [Street Address], California, [Zip Code]

17. EFFECTIVE DATE AND ACCEPTANCEThese Terms of Service are effective as of July 2025. By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

18. REGULATORY COMPLIANCE AND DISCLAIMERS18.1 Export Control ComplianceEach party warrants that it is not a Restricted Person under U.S. export or sanctions laws, including the Export Administration Regulations (EAR) and Office of Foreign Assets Control (OFAC) regulations. Deliverables will not be exported, resold, or transferred contrary to applicable U.S. export laws.18.2 Accessibility StatementSyntergic Bridge LLC strives to ensure our digital content meets Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. We are committed to providing accessible experiences for users with disabilities. For accessibility assistance or accommodation requests, contact: accessibility@syntergicbridge.ai.18.3 Open Source and Third-Party ComponentsOur deliverables may incorporate open-source or third-party software components that are provided 'AS IS' without warranty. Syntergic Bridge LLC disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement regarding such components. Client is responsible for compliance with any applicable open-source licenses.18.4 Section 508 ComplianceFor government clients, we will make reasonable efforts to ensure deliverables comply with Section 508 of the Rehabilitation Act upon request and may require additional fees for specialized accessibility features.